Last updated: 2026-02-19
These Terms and Conditions govern the use of the SourceRabbit website (SourceRabbit.com) and the purchase of products offered through it.
By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.
A binding contract between SourceRabbit (“the Company”) and the customer (“You”) is formed only when:
You complete the checkout process and confirm your intention to purchase by pressing the payment button;
SourceRabbit sends you an order confirmation email; and
Full payment is successfully received, cleared and approved.
If payment is declined, reversed, cancelled, or fails banking or fraud verification checks, the order is automatically cancelled and no contract is formed.
All products are subject to availability.
In the rare event that a product becomes unavailable after order confirmation:
You will be offered a full refund; or
You may choose to receive an alternative product of equal value.
Refunds will be processed using the original payment method.
All prices are listed in the applicable currency.
Customers are responsible for any customs duties, import taxes or additional charges imposed by their local authorities.
Shipping and handling charges are displayed during checkout and are not refundable unless required by law.
Orders are normally shipped within 2 to 15 working days after successful payment clearance.
Bank transfers and similar payment methods must fully clear before shipment.
Delivery times may vary depending on destination country and carrier conditions.
All orders, regardless of payment method, will be shipped to the shipping address provided by the customer during the checkout process on SourceRabbit.com.
The customer is solely responsible for ensuring that the shipping information entered at checkout is accurate, complete and up to date.
SourceRabbit is not responsible for delays, failed delivery, additional charges or losses resulting from incorrect, incomplete or outdated shipping information provided by the customer.
Risk of loss transfers to the customer once the shipment has been handed over to the shipping carrier.
Shipping insurance is available only when explicitly selected and paid for during checkout.
If a shipment is declared lost by the carrier and no signed proof of delivery exists, a claim may be initiated with the shipping company.
Claims can only be initiated after the carrier’s official waiting period (typically up to 45 days after dispatch).
SourceRabbit will assist with the claim process. Any compensation issued by the carrier will be forwarded to the customer.
If a product is damaged during shipment:
The customer must notify SourceRabbit promptly.
The product may need to be returned for inspection.
All returned shipments must be prepaid and properly insured by the customer.
The customer bears the risk of loss or damage during return shipment.
SourceRabbit does not guarantee receipt of returned items.
If you cancel your order before shipment:
Payment processing fees (including PayPal, credit/debit card or bank fees) are non-refundable.
The remaining amount will be refunded via the original payment method.
Once an order has been shipped, cancellation is no longer possible.
Returns are subject to the applicable Return Policy and Warranty Policy.
All products described as new are unused.
Product descriptions and images are provided for identification purposes only. Minor variations in appearance, packaging or labeling do not constitute defects.
If you have questions regarding a product, you are encouraged to contact SourceRabbit prior to purchase.
All online payments are processed through secure banking providers.
SourceRabbit does not store credit or debit card details.
Offline credit or debit card payments are not accepted.
All payment transactions are processed through encrypted banking systems using industry-standard security protocols.
Neither SourceRabbit personnel nor hosting providers have access to customer credit or debit card information.
To the maximum extent permitted by applicable law, SourceRabbit shall not be liable for:
Indirect, incidental, special or consequential damages,
Loss of business or profits,
Loss of production time,
Data loss,
Damage arising from misuse or improper installation of products.
SourceRabbit’s total liability shall not exceed the amount paid for the specific product in question.
These Terms and Conditions are governed by the laws of Greece and applicable European Union regulations.
Any disputes arising from these Terms shall be subject to the competent courts of Athens, Greece.